Privacy Policy

Last updated: 17 September 2026

Brightstead Cleaning respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and look after the information you provide when you enquire about or use our cleaning services.

Information we collect

When you contact us or submit an enquiry through an advertising or enquiry form, we may collect:

• Your name, telephone number and email address
• Your postcode or general location
• Details about the property requiring cleaning
• The type and frequency of cleaning services you are interested in
• Your preferred dates, times and proposed start date
• Any other information you choose to provide

How we use your information

We use your information to respond to your enquiry, provide quotations, check availability in your area, arrange and manage cleaning services, and contact you about your enquiry or booking.

We process this information where it is necessary to respond to your request, take steps towards providing a service, fulfil a contract, comply with the law, or pursue our legitimate business interests.

Sharing your information

We do not sell your personal information. We may share information with trusted service providers where reasonably necessary to operate our business or provide our services, and with authorities where required by law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or business requirements.

Keeping your information secure

We take reasonable steps to protect personal information from loss, misuse and unauthorised access, alteration or disclosure.

Your rights

Under UK data protection law, you may have rights over your personal information, including the right to request access, correction or deletion, to object to or restrict certain processing, and to complain to the Information Commissioner’s Office.

Contact us

To ask a question or make a request about your personal information, email info@brightsteadproperty.co.uk.

Changes to this policy

We may update this policy from time to time. The latest version will be published on this page.